Acceptable use and anti-spam policy
EmailQuanta is intended for legitimate, consent-based business communication—not unsolicited mass mailing.
1. Permission and lawful basis
Send marketing messages only to people who have knowingly opted in or where applicable law independently permits the communication. Keep reliable evidence of permission and respect its scope. Transactional messages must relate to a genuine account, service or customer interaction.
2. Unacceptable sending
Do not send spam, phishing, impersonation, misleading content or malicious links. Do not use purchased, rented, scraped, harvested or third-party lists without demonstrable, applicable permission. Do not send to address lists assembled by guessing or automatically generating addresses.
3. Accurate sender identity
Identify the sender and provide a valid way for recipients to contact the responsible organization. Verify domains and configure applicable DKIM, SPF and DMARC policies. Do not circumvent domain checks, quotas, reputation restrictions or a provider’s sending policy.
4. Unsubscribe and suppression
Marketing emails must offer a clear, functional unsubscribe mechanism. Honor opt-outs and maintain suppression records so opted-out, bounced or complained-about recipients are not silently reintroduced. Do not charge for an unsubscribe or make people sign in to opt out.
5. Bounce and complaint handling
Customers must monitor rejection, bounce and complaint events, investigate unusual rates, and stop affected campaigns when necessary. EmailQuanta may restrict or suspend misuse and cooperate with providers and lawful investigations.
6. Security and data protection
Use only authorized accounts and sending identities, protect access credentials, minimize recipient data and obey applicable privacy, consumer protection and anti-spam laws. Domain verification and approved sending access are separate prerequisites where applicable.
7. Enforcement and reporting
Suspected abuse may lead to restricted sending, investigation, suspension or account termination subject to applicable agreements. Report potential abuse or unsubscribe problems to enquiry@lealsolution.com.